Beware of Call Merging Scam: Protect Your Bank Account

A new scam called the “call merging scam” is targeting unsuspecting individuals and draining their bank accounts. Scammers trick victims into sharing their one-time passwords (OTPs) by merging calls. Here’s how it works: a scammer calls you, claiming to have your number from a mutual friend. They talk about an exclusive event or opportunity to gain your trust. Then, they ask you to merge the call with another number, supposedly from a friend or bank representative. In reality, the second call is from your bank, delivering an OTP for a transaction. By merging the calls, you unknowingly share the OTP with the scammer, who then completes the fraudulent transaction.

To stay safe, never merge calls with unknown numbers. Verify the caller’s identity independently if someone insists on merging a call. Be cautious of unexpected OTP requests and report any suspicious activity to the cybercrime helpline at 1930. Monitor your bank statements regularly for any unauthorized transactions. Staying informed and vigilant is the best defense against these evolving scams. Protect your money by being cautious and aware of such fraudulent activities.