A glitch on Swiggy Instamart gave users up to ₹5 lakh in ‘free cash’ discounts. This issue was highlighted on Reddit, where users shared screenshots of discounts on their orders, ranging from ₹4,000 to ₹5 lakh. Some users successfully used these discounts to complete their orders.
Swiggy noticed the glitch and contacted users to return the items obtained through these discounts. The glitch sparked widespread discussion on social media, with many speculating if it was a marketing strategy or a genuine error. Swiggy has yet to release an official statement.
This incident highlights the impact of digital errors on e-commerce platforms and how quickly such news spreads on social media. It raises questions about the steps companies need to take to prevent and fix such issues.
